Gastiel logo notched in back collar
For each order, we need 48 working hours to process. If you place an order during the promotion period, the time may be longer.
In Vietnam, we have express shipping for ready-to-ship products which takes 1-2 days and standard shipping which takes 3-5 days. In other countries, you will receive the ready-to-ship products within 3-7 working days for express shipping and within 8-15 days for standard shipping. For pre-order products that we have to make, it normally takes 7-15 days or more if the items you order have specific custom details.
In case your order has both ready-to-ship products and pre-order products, the goods will be delivered after we complete the preparation of all products. If you want to receive ready-to-ship products earlier, please place a separate order with the pre-order products.
For urgent shipping requests, we invite you to call us via +84 97 77 38 380 or chat with us.
We do not accept refunds or returns requests. We only accept exchange of equal or greater value design if it is sent back within 3 days from the date of receiving the order.